informatica el corte ingles
We highly recommend that you do not purchase anything in informatica el corte inglés.
Soon - we will list exactly why. Nice and short - we believe that they ripped us off !!
For now - read our most recent story >>>
http://el-corte-ingles-madrid.blogspot.com/p/servicios.html
We have even sent our complaint through El Corte Inglés Facebook page. Today April 30th 10.25 am - we - again placed our complaint - for the fourth time.
Why ? Because the Corte Ingles keeps removing these links !!!
Censorship ? Yep.
LOOK >> https://www.facebook.com/elcorteingles
Fun !!
El Corte Inglés gives you 15 days to return informatica - yet takes forever to return us our funds for a faulty monitor they sold us.
There are many more to come - we even use to sell our products through the corte inglés - so the stories are great !!
May 14, 2013
AFTER PURCHASING A SAMSUNG MONITOR "FIN DE SERIE" in informatica el Corte Ingles, we found that it did not work.
We took it back.
El Corte Ingles wanted us to leave the defective monitor - so they could send it back to the manufacturer and have them repair or replace it.
Our understanding of the law - is that el Corte Inglés needs to replace the defective monitor as they are responsible for selling it.
To date - we have sent two reclamaciones - both expressly asking for NO PHONE CALLS - just emails.
The Corte Inglés refuses to write anything.
Today May 14, 2013 - we had a phone call from Aldolfo Benito - Responsable de Informatica. Twelve minutes.
We again - said we need their answers in writing. He refused.
Basically he said they would send the monitor to Samsung to be repaired. We answered - better to replace -- yet we need a written time statement to decide.
This man refused to answer this commitment in writing. We excused ourselves then and hung up. This man was - again - refusing to write any solid solutions. Lots of promises - but verbal - yet they expected us to sign an ambiguous contract. Just send a new monitor and take this one back.
Above you see the times we phoned reclamaciones - and recorded the calls. Of course - we advised that the calls were being recorded - as required by law.
901 122 122 - 50 minutes - plus this blog - plus another 12 minutes today - not to mention the 90 minutes of visiting informatica.
So - we will now study a denuncia por amenaza - penal - against the Jose Luis Rodriguez who we recorded threatening us - and fraud.
July 12, 2013 - We have been phoning reclamaciones for 35 minutes. We record all of our calls and will show you this fact. For now we have uploaded the essentials.
The calls were telling us all operators are busy - wait. After 3 minutes and 11 seconds - all these calls disconnected.
FINALLY AFTER 45 MINUTES - WE WERE ABLE TO SPEAK WITH RECLAMACIONES - WHO TOLD US TO PHONE THE CENTRAL OF THE CORTE INGLES EN LA CASTELLANA
WE DID THIS - it took 15 more minutes - finally we got through and someone informed us that Adolfo Benito does not work where I phoned (informatica) and to call back and tell the central to find him in "sonido".
I finally got to talk to Adolfo Benito - who refused to send me an email last May 14th - describing their intentions to resolve this claim.
LISTEN >>>>
91 418 88 00 - Aldolfo Benito - Responsable de Informatica. ( I have been on the phone for one hour now )
que van hacer con el monitor que no funciona - ( I have been on this for exactly one hour.)
TAKE NOTE -
THIS MAN KNEW EXACTLY WHO I WAS - yet fumbled verbally - I had taken him off guard.
LISTEN CAREFULLY. THEN - LISTEN AGAIN ... I LOVE THE AUTHORITY - "YO POR ESCRITO NO LE PUEDO CONTESTAR" - BOY WHAT A SCAM !!
ALDOLFO HAD TO PHONE BACK - I GUESS TO PREPARE HIS SPEECH - THIS IS SO FUNNY - LISTEN .....
As your hear for yourselves - el corte ingles refuses to write an answer - refuses to be recorded.
WHAT ARE THEY AFRAID OF ????
ANY REPUTABLE BUSINESS WOULD WRITE A PROPOSED SOLUTION TO MY CLAIM.
THE CORTE INGLES SOLD ME A "PATATA"
OR - A BETTER QUESTION - WHAT ARE THEIR INTENTIONS ????????
OF COURSE WE WILL CONTINUE THIS STORY .... BUT ... NO WONDER THEY ARE GOING UNDER ....
PLEASE GO BACK TO BEGINNING AND READ THIS AMBIGUOUS CONTRACT WE REFUSED TO SIGN >>
We have even sent our complaint through El Corte Inglés Facebook page. Today April 30th 10.25 am - we - again placed our complaint - for the fourth time.
Why ? Because the Corte Ingles keeps removing these links !!!
Censorship ? Yep.
LOOK >> https://www.facebook.com/elcorteingles
+El+Corte+Ingl%C3%A9s.png "El Corte Inglés Facebook") |
| El Corte Inglés Facebook |
El Corte Inglés gives you 15 days to return informatica - yet takes forever to return us our funds for a faulty monitor they sold us.
There are many more to come - we even use to sell our products through the corte inglés - so the stories are great !!
May 14, 2013
AFTER PURCHASING A SAMSUNG MONITOR "FIN DE SERIE" in informatica el Corte Ingles, we found that it did not work.
We took it back.
El Corte Ingles wanted us to leave the defective monitor - so they could send it back to the manufacturer and have them repair or replace it.
Our understanding of the law - is that el Corte Inglés needs to replace the defective monitor as they are responsible for selling it.
To date - we have sent two reclamaciones - both expressly asking for NO PHONE CALLS - just emails.
The Corte Inglés refuses to write anything.
Today May 14, 2013 - we had a phone call from Aldolfo Benito - Responsable de Informatica. Twelve minutes.
We again - said we need their answers in writing. He refused.
Basically he said they would send the monitor to Samsung to be repaired. We answered - better to replace -- yet we need a written time statement to decide.
This man refused to answer this commitment in writing. We excused ourselves then and hung up. This man was - again - refusing to write any solid solutions. Lots of promises - but verbal - yet they expected us to sign an ambiguous contract. Just send a new monitor and take this one back.
Above you see the times we phoned reclamaciones - and recorded the calls. Of course - we advised that the calls were being recorded - as required by law.
901 122 122 - 50 minutes - plus this blog - plus another 12 minutes today - not to mention the 90 minutes of visiting informatica.
So - we will now study a denuncia por amenaza - penal - against the Jose Luis Rodriguez who we recorded threatening us - and fraud.
July 12, 2013 - We have been phoning reclamaciones for 35 minutes. We record all of our calls and will show you this fact. For now we have uploaded the essentials.
The calls were telling us all operators are busy - wait. After 3 minutes and 11 seconds - all these calls disconnected.
FINALLY AFTER 45 MINUTES - WE WERE ABLE TO SPEAK WITH RECLAMACIONES - WHO TOLD US TO PHONE THE CENTRAL OF THE CORTE INGLES EN LA CASTELLANA
WE DID THIS - it took 15 more minutes - finally we got through and someone informed us that Adolfo Benito does not work where I phoned (informatica) and to call back and tell the central to find him in "sonido".
I finally got to talk to Adolfo Benito - who refused to send me an email last May 14th - describing their intentions to resolve this claim.
LISTEN >>>>
91 418 88 00 - Aldolfo Benito - Responsable de Informatica. ( I have been on the phone for one hour now )
en dept de sonido
FINALLY - ABLE TO SPEAK TO THE FAMOUS MAN WHO PHONED MAY 14TH AND REFUSED TO ANSWER WITH A WRITTEN PROPOSAL / SOLUTION >>
TAKE NOTE -
THIS MAN KNEW EXACTLY WHO I WAS - yet fumbled verbally - I had taken him off guard.
LISTEN CAREFULLY. THEN - LISTEN AGAIN ... I LOVE THE AUTHORITY - "YO POR ESCRITO NO LE PUEDO CONTESTAR" - BOY WHAT A SCAM !!
-----------------------------------------------------
ALDOLFO HAD TO PHONE BACK - I GUESS TO PREPARE HIS SPEECH - THIS IS SO FUNNY - LISTEN .....
HE HUNG UP ON ME WHEN I TOLD HIM THAT I RECORD ALL OF MY PHONE CALLS - AND MAY DECIDE TO PUBLISH THEIR ANSWERS
The truth is we do record all - easier than scribbling notes. We do realize that the corte ingles has cameras all over and does the same - when you are inside their establishments. Security ? Right.
As your hear for yourselves - el corte ingles refuses to write an answer - refuses to be recorded.
WHAT ARE THEY AFRAID OF ????
ANY REPUTABLE BUSINESS WOULD WRITE A PROPOSED SOLUTION TO MY CLAIM.
THE CORTE INGLES SOLD ME A "PATATA"
OR - A BETTER QUESTION - WHAT ARE THEIR INTENTIONS ????????
OF COURSE WE WILL CONTINUE THIS STORY .... BUT ... NO WONDER THEY ARE GOING UNDER ....
PLEASE GO BACK TO BEGINNING AND READ THIS AMBIGUOUS CONTRACT WE REFUSED TO SIGN >>
The fact that I want a solid written answer with dates is not beyond a normal request.
In English - we call this "blaming the victim" !!!
In English - we call this "blaming the victim" !!!
Is this loss of 59.99 euros worth my time ?
Of course not.
It is a matter of principle.
Of course not.
It is a matter of principle.
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